Your water purification / treatment plant needs to be running efficiently 24 hours a day, seven days a week. As problem free as possible, working at its peak performance to maximum efficiencies. To help you do this, we have introduced a range of PureCare Service and Maintenance Agreements. We are committed to understanding both your process and business requirements, ensuring we provide time-to-market, cost effective products and services, preventing down time, minimising waste and maximising value.
The PureCare Service and Maintenance Agreements and designed with you in mind, offering you peace of mind, security, reliability and flexibility. You can choose the level of support you require depending on your application, operation and budgetary requirements giving you optimum performance at a price you can afford..
We have one of the largest and most experienced in-house team of service engineers, available 24 hours a day 7 days a week. This team is supported by the Envirogen Service Centre, who have all the latest information on your site and it’s service history at their fingertips.
When help is needed there is no time to waste, and that’s why PureCare Service is available nationwide and around the-clock. Our response time – means ONSITE response. Our experts are at your side when you need them to support you and your equipment.
Instantaneous Reporting and Information at your fingertips
Our service engineers are equipped with the latest technology, giving you instant information, providing faster access to recommendations, spare part supply, support and billing data. Replicated to the web, you can log on to your personalised web page where you can look up historic reports and copies of the latest certificates.
With a standard product range of spare parts, filter accessories, consumables and auxiliary equipment alongside experienced service engineers Derwent Water Systems are well equipped to assist you.